Please read the terms and conditions carefully before using the platform
1. Platform Definition
Alpha Animica platform is a platform for preparing and coordinating training courses, aimed at facilitating communication between students and graduates in the field of veterinary medicine and training entities (clinics, farms, companies), while providing the necessary support to make the training experience clearer and easier.
2. Platform Role
•Providing full support to facilitate booking and tracking trainings.
•Activating the communication system within the platform after the trainee is accepted by the training entity to ensure immediate and secure coordination.
•Providing accurate information and support during booking and communication, with the commitment that training quality depends on the training entity itself.
•Issuing a training completion certificate from the platform after successfully completing the training.
3. Responsibility
•The platform is not a direct party to any training agreement between the trainee and the training entity.
•The platform does not bear any responsibility for any injuries, accidents, damages, losses, or any events that occur during training.
•Any injury or damage related to training falls on the training entity and the trainee directly.
•The platform is only responsible for providing information and supporting the coordination and communication process within the platform.
4. Booking, Payment & Refund
•The training price is clearly determined before booking on the payment page, and all payments are officially recorded.
•No refund after confirmation: Once the booking is confirmed and a confirmation message or email is received, the service is considered booked and ready for execution, and no refund is allowed after confirmation.
•Rescheduling policy: Rescheduling the training can be requested at least 48 hours before the scheduled session, only once and subject to availability.
•Session absence: If the trainee does not attend the session at the specified time, the service is considered completed, and no refund or rescheduling is provided.
•Force majeure: In case of training cancellation by the training entity or force majeure circumstances, each case is evaluated individually and the possibility of refund is at the platform's discretion.
5. Commission System
The platform adds a commission on each training in exchange for the services provided, applied automatically at payment, with no subsequent monthly payments.
•Doctor / Trainer name
•Training details
•Training date
•Final training price
•Each training is officially documented within the platform
•Each trainee is committed to signing an acknowledgment of risk awareness and responsibility before starting training, which includes that the platform provides organizational services only, and that all health and safety risks fall on the training entity and the trainee.
6. Account Suspension
The platform has the right to suspend any account in case of platform misuse, providing incorrect data, or violating the terms mentioned in this agreement.
7. Terms Modification
The platform has the right to modify the terms at any time, and modifications become effective 7 days after notifying users via email or notification within the platform.
8. Agreement to Terms
All users must agree to the terms and conditions before registration or using any service. ☑ I agree to the Terms & Conditions, Privacy Policy, and Payment & Refund Policy
9. Privacy Policy
The platform respects the privacy of its users and is committed to protecting personal data.
Data Collected:
•Name, phone number, email, academic or professional data.
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Data Usage:
•To create accounts, communicate with users, and organize trainings.
Data Protection:
•Data is not sold or shared with any third party, and is used only within the framework of platform services.
•The platform does not view or store any payment card data, as all transactions are processed through the Paymob gateway, certified by the Central Bank, in an encrypted and secure manner outside the platform's responsibility.
By using the platform, you agree to this privacy policy.
10. Legal Protection and Responsibility
•Any dispute, financial claim, accident, or injury related to training or payments falls on the trainee and training entity directly.
•The platform reserves the right to refuse any refund or rescheduling request if the above terms are not complied with.
•All documents and documentation provided by users are considered the basis for protecting the platform's rights.